Thank you for using Chatellect! This app respects and protects the personal privacy of all users. To provide you with better services, we will use and disclose your personal information in accordance with this Privacy Policy. We treat this information with the utmost diligence and care. Except as specified in this Privacy Policy, we will not disclose or provide your information to third parties without your permission. This Privacy Policy may be updated periodically. By agreeing to the Terms of Service for Chatellect, you are deemed to have fully agreed to this Privacy Policy, which constitutes an integral part of the Terms of Service.
This Privacy Policy aims to help you understand the practices involved while using our app. Please read the following carefully before using our products (or services):
Personal information refers to any data recorded electronically or otherwise that can identify a specific individual or reflect their activities. Sensitive personal information includes data that, if leaked, illegally provided, or misused, may endanger personal safety, property security, reputation, or lead to discriminatory treatment. If we collect or use sensitive personal information, we will highlight it in bold to alert you. We will also encrypt such information during transmission and storage. If you publicly share sensitive or third-party information, please exercise caution. If your public posts involve minors’ personal information, you must obtain consent from their guardians beforehand. If we use your personal information for purposes not stated in this policy, we will seek your consent in advance.
To deliver our core features and services, we may collect, store, and use the following information. If you choose not to provide such information, we may be unable to offer you the corresponding products or services. Details include:
1.1 Information We Collect
Information You Provide: When registering or using our services, we may collect personal information you provide, including but not limited to your phone number.
Device Information: We may automatically collect device-related information, including but not limited to IMEI, MAC address, IDFA, GUID, IMSI, SIM card details, network status, device model, device name, device identifiers, browser type/settings, language settings, OS and app versions, network connection type, network quality data, and mobile network details (e.g., carrier name).
Log Information: When using our services, we may collect logs such as service usage details, IP address, access times, operation logs, and service log retention.
1.2 Security Features for Login and Payments
To ensure system stability, security, and protection against unauthorized access to your personal information, we collect device information (e.g., IMEI, MAC address) to assess account login risks, detect system vulnerabilities, and prevent fraud. Without this information, we cannot safeguard your account security or rights.
1.3 Voice-to-Text Conversion
When using the in-app voice feature, we will request microphone permissions to record audio and convert it into text for content transmission.
We may disclose your personal information under the following circumstances:
1. With your prior consent.
2. To provide requested products/services, where sharing with third parties is necessary.
3. As required by law, administrative regulations, or judicial authorities.
4. If you violate applicable laws, regulations, or our Terms of Service.
5. To resolve disputes, such as intellectual property complaints, where disclosure to the complained party is required.
6. To facilitate transactions or dispute resolution, we may share necessary contact details between involved parties.
7. Other disclosures deemed appropriate under applicable laws or policies.
Your information will be stored on servers operated by Chatellect and/or its affiliates. We do not share your data with third parties, nor do we store any facial recognition data.
Chatellect accounts are protected by security measures. Please keep your login credentials confidential. We employ strict technical and organizational safeguards to prevent unauthorized access, use, or disclosure of your information. However, no security system is entirely foolproof.
Unless you disable cookies, Chatellect may use them to enable login and cookie-dependent features. You may adjust browser settings to reject cookies, but this may limit certain functionalities. Information obtained via cookies is governed by this policy.
Access, Correction, and Deletion: You can review system permissions via your device settings: Settings > Apps > App Management > Permissions > Chatellect. To access, correct, or delete personal information generated during app use, contact us via email. We will respond within 15 business days.
We may revise this Privacy Policy to improve services or comply with legal requirements. Updates will be posted prominently within the app. Continued use of our services constitutes acceptance of the revised policy.